How to Reboot Your Tesla Model 3

How to Reboot Your Tesla Model 3
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Are you interested in learning how to reboot your Tesla Model 3? First, let me tell you a little story…

I had to call tech support from my office the other day. Our conversation went something like this:

Tech Guy: “Good morning, this is tech support. How can I help you?”

Me: “Good morning. I’m having trouble accessing my network drive.”

Tech Guy: “Okay sir, I can help you with that. Did you try restarting your computer?”


Tech Guy: “Sir, will you please stop screaming and try it.”

Me (after restarting my computer): “That worked, thanks a bunch!”

Cars + Computers

If you’re like me you struggle with computers on a daily basis. Love it or hate it, most cars today have computers integrated into them in some fashion. The Tesla Model 3 is no exception. Tesla is a very unique car company as we mentioned here. Tesla’s Model 3 is somewhat phenomenal in that the touchscreen found in the center console allows the driver to control just about every facet of the car from this device.  Mike Hanley of Cars.com put it this way:

“From its focus exclusively on electric cars to the way it sells and services them, Tesla has charted its own course nearly every step of the way. Knowing that, it’s not surprising that the automaker wouldn’t feel compelled to put a traditional 8- or 10-inch screen in the dashboard of its Model 3 compact luxury sedan. Instead, the Model 3 has a 15-inch touchscreen mounted in front of the dashboard that’s the main interface for most vehicle systems — everything from the direction of the dashboard vents to the navigation system.”

Help! Where’s Tech Support?

So what happens when your system isn’t behaving and you need to reboot your Tesla Model 3? You can call Tesla’s support center at 877-798-3752. Please show them more kindness than I showed my company’s tech dude.

You can also try to reboot the system and get things back to normal. According to users on the Tesla Motors Club forum, the process is fairly simple. In order to perform a “soft” reset of the system, simply hold down both buttons on the steering wheel. A “hard” reset is performed by pressing both buttons on the steering wheel and the brake at the same time. A soft reset can be performed while the car is in operation, but the hard reset will need to be performed while parked (for obvious reasons).

According to the Tesla Service Representative who posted this handy step by step on the official Tesla Motors forum, drivers must “Wait for 3 full minutes. (if the vehicle powers itself on during this time, double check that all the conditions from step 1 are met and start again),” when performing a hard reboot. The driver must subsequently, “Power the vehicle back by opening and closing the door.” 

I sincerely hope no one out there has to reboot in the desert in the middle of summer!

Anyone out there ever have the need to reboot your Tesla Model 3? Did you perform a soft reboot or a hard reboot? Any other tips or ticks you have for getting your car’s computer back up and running? Please leave us a comment and share your thoughts.

Source | Image: Tesla Motors

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Neil Brooks
Neil Brooks is an electric vehicle owner and lover currently based in the greater Washington D.C. area. Neil is a fan of all things electric and may be the only person in the Mid-Atlantic region of the United States to own both an electric leaf blower and an electric chainsaw. When he's not busy blogging about the latest on electric technology he enjoys grilling, rock climbing, and taking naps in his hammock.